Just a note to express my thanks for a job well done…very impressed by the quality of your people and their efficient courteous approach to the job.
*Click the questions below to reveal the answer.
Citywide Sundecks & Railings was founded in 2012. Our Senior Installers have 30+ years of experience in deck renovation and construction.
Yes.
We are a fully insured company and are able to provide documentation upon request.
The majority of work is completed by Citywide personnel, who are trained and vetted by us and report directly to our project managers. In some cases, where highly specific expertise or services are needed, we will refer to our trusted network of service providers to accomplish small pieces of work.
We are proud and active members of the Greater Vancouver Home Builder’s Association.
You can check out our reviews online, or we are happy to connect you with past clients upon request.
Unless otherwise specified, we pass along all manufacturer’s warranties and our own 5-year workmanship warranty.
We happily accept cash, e-transfer, cheque, and Visa/Mastercard. Please note, credit card payments are subject to a 3% administrative fee.
No. Duradek is installed by a network of fully trained applicators. They are trained in waterproofing techniques and building codes to ensure you are getting the best quality installation available. For this reason, we are able to offer the industries best warranty.
With proper care and cleaning your Duradek deck could last up to 15-20 years.
There are a number of different thicknesses, patterns, and textures to chose from. You will have to contact your nearest applicator to get an estimate for your Duradek deck. Please see our applicators page or call Head Office – in the US (800) 338-3568 or in Canada (866) 591-5594.
Yes. Rock Salt, kitty litter and various other snow-melting chemicals can be used on your Duradek surface. We do caution, however, that you clean the surface thoroughly with soap and water and flushed clear prior to letting the heat of the spring sun ‘bake’ any chemical into the surface.
It’s best to clean your Duradek surface at least 4 times a year to maintain its appearance. You can use hot water with a mild soap and scrub it with a soft bristle brush. For more difficult stains you can dilute some household cleaner. Be sure not to let any chemicals sit on the vinyl surface and to rinse well with fresh water. Also, see Duradek Care and Cleaning PDF File.
FOR A FREE ESTIMATE ON YOUR DECKING PROJECT, CONTACT US OR CALL
REVIEWS
Citywide installed a Duradek product on our front porch in late December 2018. The crew showed up on the scheduled date. The work was well done. There were no extra charges. I’d be happy to have Citywide do another job for us.
“We were very impressed with the professionalism of Citywide Sundecks. We really do enjoy our deck. and would recommend Citywide to anyone.”
“I called Citywide Sundecks and Paul was at my home within two hours of my inquiry. He was professional, knowledgeable, efficient and easy to deal with. The gentleman that did the vinyl on my deck came out and completed the job in one day with no mess left behind. The whole process took less than a week from initial inquiry. I would recommend Citywide Sundecks to anyone.”
“We were very pleased with the deck installation performed by Citywide Sundecks. Paul took the time to show us a recent installation he had done in our neighbourhood, which helped us to visualize how our deck would look after it was complete. He explained how he would address deficiencies with the existing installation. His staff were very efficient, courteous and professional. I would recommend Citywide Sundecks.”
“A word of thanks, for the excellent work on my sundecks, stairs, and railing. Your work was done on time and within budget. I must say it’s the envy of my neighbours. They ask who did the work, and of course I tell them Citywide. The house looks great, with the new decks and stairs.”
“We were in a rush to get our sundeck stairs repaired. Paul was very accommodating and had the stairs replaced very quickly. The quality of work was excellent! I would highly recommend Citywide Sundecks.”
“We are very pleased with the restoration project completed by Citywide Sundecks and Railings during the summer of 2015. The beautiful new sundeck was rebuilt in a very professional manner and the installed aluminum railings were a real upgrade on our original wooden ones. We are so glad that we contracted CWS as they were terrific to deal with and they provided quality work from start to finish.”
“Very happy with our Duradek job. It was installed exactly as discussed and Paul made sure that we were completely satisfied.”
“Paul and his crew did a great job of taking care of us. We had to replace a deck and deal with some water issues above and below the deck, all which was behind the stucco. This work has been completed and we are very happy. Paul and the crew kept me informed throughout. They were very easy to deal with and answered all my questions as the work progressed. All this was done at what I thought was a fair price.”
“Paul and his crew were hired to rebuild a terrible deck that was built last year. Citywide Sundecks isn’t the cheapest, but they did the job right and on time, and it comes with a 10 year warranty. We should have gone with hie the first time around.”
“We were very surprised when we were told that they were able to start working on the project within a week of us signing our contract. We were kept updated of progress and appreciated being contacted by Paul to see how they were doing and if we had any questions. The work was completed quickly and efficiently. The fellows who did the work were friendly and cleaned up after they had finished for the day. We were very happy and have referred them to our friends.”
“Amazing service. Friendly, prompt, really good product. The installers are wonderful and skilled, friendly. I really would recommend this company. I like the range of products they offer and they took time to explain all my options.”
“Great service and a fair price for the work. Delivered on all their promises and even did a nice job cleaning up. I would definitely recommend them.”
“Paul and his team did excellent work with attention to detail. The work was done quickly and we are very happy with the result.”
“We had our hot tub and sundeck replaced this summer. Citywide Sundecks did a wonderful job of the vinyl deck. The installation was complicated by the fact that the hot tub was sunk into the deck and the glass railings had to be removed and replaced. The job was done in a timely manner with great efficiency. We truly appreciated the skill of the workmanship, the attention to detail and the concern for aesthetics.”
“I had Citywide Sundecks replace the 28 year old Duradeck sheeting with the similar material on my sundeck. The job was completed in one and a half days to my complete satisfaction. The deck looks like new with all the joints and seams glued and heat treated to ensure maximum waterproofing. Stainless steel screws were used throughout in reinstalling the original aluminum railings and stairs to ensure longevity and improved appearances. When the job was completed the installers cleaned up the work site. I was impressed and pleased with this Citywide crew. They were professional.”
“Hard working and respectful crew. Deck turned out great. I would recommend Citywide to others who are considering building or replacing their deck.”
“I’m a general contractor in the lower mainland. I contacted Paul to help us re-vinyl a deck that used to be fiberglass. GREAT customer service, the job was professionally done by 2 of his crew members. When I called 4 other companies to look at the job, no one came or called back. Paul was attentive to our needs & was able to squeeze us in with a 2-3 day lead time. Thank you so much for your consistent attention to detail, professionalism, & continuous strive for quality.”
“My experience with Paul and his Citywide Sundeck crew has been nothing but positive. They are on time and completely professional and able to offer solutions to complicated waterproofing challenges.”
“Two years ago we hired Citywide to renovate our sundeck and back porch. We were very happy with the results and we are enjoying them every day. Last month we had them renovate our front stairs and walkway. The result exceeded our expectation. Now our front entrance looks good enough to welcome a queen! I like Paul’s workers they are friendly and able. Also, Paul is one of the most organized and punctual people I have ever known. We have had a lot of problems with tradesmen in the past. It’s nice to know Paul for a change.”
“I live in Prince George and contacted Paul at Citywide Sundecks to enquire about installing Duradek at my 85-year-old mother’s house in New Westminster. Paul kept us informed every step of the way. His crew was professional and hard working. They completed the job as agreed and ahead of schedule, even throwing in a few extras for my mum at no cost! My mother was very pleased with the outcome and happy to be enjoying her new deck.”